RBC Royal Bank — Bank in Duncan

Reviews of RBC Royal Bank

• Aidan

  Added 2015.02.27

  Went into the Branch myself, talk to someone and they were very helpful and made a complaint file for us.
• Jaden

  Added 2015.01.23

  Edit: I was accused as a scammer by a phone representative, trying to book an appointment to open up a business account. told me I sound fraudulent. I gave her the name of our account manager and she says she can't find her name and accuses me again. After a good minute or two, she ends up finding our account manager and says, "I have no idea what you are asking for, but hopefully someone here can help you out."
• Alex

  Added 2014.09.30

  Made a deposit today in my savings account & got a receipt for my account balance. Less than 2 hours later when I go to use my card it says declined and I noticed all the money except $2.00 in my account is missing. Nobody offered any assistance or any help looking into it for me , transaction history or anything. This is really disappointing...no banking should ever have this bad of customer service.
• Kevin

  Added 2014.01.19

  upset. i was victim of a scam, and the bank will not accept resposiblity of cashing a cheque i believed was legit. they released the funds right away, making be believe this was a legal and real cheque, now i find out it was fraud, and I am responsible to pay this all back. a single mother on disability and live off child tax, now the bank will take eveything i live on, give me nothing. hows that for customer appreciation
• John

  Added 2013.07.13

  Since we met David he has exceeded our expectations.. we really feel listened to when expressing any concerns and he always has a clear plan of action with a superb result each and every time. Timely, efficient and well worth the drive! I highly recommend David to anyone shopping for a mortgage. Congrats to the chiefs that staff this branch-- very very impressed.
• Sarah

  Added 2013.04.14

  Here is great big "Thank You" to David Mcdill our mortgage specialist!